Edited by Yaron Bedrak, C.E.O. Yogev Consultants
Manager’s Core competence
Practice Management
Creates and revises quality outlines and executes them out of the Job Orders to meet client’s expectations.
Creates a quality focused environment on production teams.Sets quality objectives and ensures that targets are achieved by production teams.Minimizes exposure to quality and safety risk by production teams.
Organizational Communication
Facilitates production teams meetings effectively.
Holds regular status meetings with Line Manager and Pack -House Quality Manager.
Keeps Line Manager informed of changes of customer’s specifications or the raw material quality.
Effectively communicates relevant quality information to superiors.
Comprehends the relevant details of the knowledge presented.
Presents clear ideas and opinions.Being attentive to comprehend numerous opinions.
Agrees standards and establishes clearly defined quality methods for workers to apply.
Persuades reluctant workers to change their way of working to incorporate quality methods.
Technical Understanding
Understands the line capabilities and maximizes it.
Promotes quality achievement and performance improvement on the line and production teams.
Ensures company standards as outlined in Quality Control (assurance) manual are effectively implemented.
Managing Skills
Leadership
Challenges workers to develop as leaders while serving as a role model and mentor.
Manages the development of team by supporting, building trust and preventing fear.
Inspires workers to attain goals and pursue excellence.
Identifies opportunities for improvement and makes constructive suggestions for change.
Manages the process of change of Job Order or any other change effectively.
Controls quality issues, identifies deviations and advising workers how to meet target.
Teamwork
Consistently acknowledges and appreciates workers’ contributions.{
Effectively utilizes worker to his/her fullest potential.
Motivates workers, to work together in the most efficient manner.
Client Management
Sets and manages client expectations.
Continually seeks opportunities to increase customer satisfaction.
Manager’s Personal Characteristics
Seeks Development
Conducts effective performance evaluations and mentors those with less experience through formal channels.
Brings together workers as a team and driving them to agree comprehensive quality procedures.
Internal Operations
Assesses, shelf life samples, final product, packing materials and the raw material; versus customer requirements.
Supervises the production in carrying out tests and checks on the production teams.
Ensures adequate corrective measures are implemented in cases of none conformance.
Considering the application of environmental and health and safety standards.
Defines quality procedures in conjunction with workers and teams.
Identifies relevant quality-related training needs and delivers training.
Suggests areas for improvement in internal processes along with possible solutions. Successful performance leads by knowledge and relevant data.